Cummins/crankshaft vibration damper
Defect Summary
The isb 4 cylinder crankshaft vibration dampers installed for use on chassis manufactured by workhorse and freightliner custom chassis. the affected engines were built from october 2000 through july 2001, and have an engine serial number within the range of 21436401 to 21478129. the crankshaft vibration dampers were designed incorrectly and can lead to cracks developing in the hub, causing the part to become loose and possibly detach itself from the engine.
Safety Consequence
As a result, persons nearby could be injured by flying debris.
Corrective Action
Cummins will notify its customers and the crankshaft vibration damper will be replaced with a new design free of charge. owner notification began february 20, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cummins customer assistance center at 800-343-7357.
Similar Recalls
Other recalls from Cummins, Inc. or involving Engine And Engine Cooling.
FAQ: Recall 03E010000
Your rights, the repair process, and what each field on this page means.
What is recall 03E010000?
NHTSA recall 03E010000 was issued by Cummins, Inc. on February 11, 2003. It addresses: Cummins/crankshaft vibration damper. The recall affects approximately 125 vehicles, with the defect involving the Engine And Engine Cooling component.
How do I get this recall repaired?
Contact any authorized Cummins, Inc. dealer and reference NHTSA recall ID 03E010000 or the manufacturer campaign number 0307. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.