Samsung/microwave ovens
Defect Summary
Samsung microwave ovens installed in recreational vehicles for microwave cooking, models mr1031wb, mr1032bb, mr1033sb, mr1352bb, and mr1351wb, manufactured may 1, 2000, through september 30, 2003. these units were produced with a defective membrane panel.
Safety Consequence
An electrical short can occur causing the oven to activate without pressing any key pads. this could result in excessive heat, smoke, or possibly a fire.
Corrective Action
Samsung will notify its customers and repair the panel free of charge. in the meantime, comsumers should unplug their microwave, if possible. if the consumer is unable to unplug the microwave, they should leave the door ajar until the membrane panel is replaced. consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. owner notification began september 18, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung service division headquarters at 800-932-3837.
Similar Recalls
Other recalls from Samsung Electronics Co., Ltd or involving Equipment.
FAQ: Recall 04E031000
Your rights, the repair process, and what each field on this page means.
What is recall 04E031000?
NHTSA recall 04E031000 was issued by Samsung Electronics Co., Ltd on April 21, 2004. It addresses: Samsung/microwave ovens. The recall affects approximately 117,157 vehicles, with the defect involving the Equipment component.
How do I get this recall repaired?
Contact any authorized Samsung Electronics Co., Ltd dealer and reference NHTSA recall ID 04E031000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.