Safety Recall NHTSA · 04E093000 Reported December 13, 2004

Emergency exit windows do not open

Hehr International Inc. · N/A · 292 vehicles potentially affected

NHTSA ID
04E093000
Manufacturer Campaign
NR (Not Reported)
Manufacturer
Hehr International Inc.
Component
N/A
Vehicles Affected
292
Recall Type
Equipment
Report Received
December 13, 2004

Defect Summary

Hehr emergency exit windows, model nos 1401 and 1407, for use on certain dailmerchrysler commercial buses (orion)nc my 2002-2004 slf buses, do not meet the emergency exit release requirements as specified in federal motor vehicle safety standard no. 217, bus emergency exits and window retension and release. the windows may fail to open when unlatched.

Safety Consequence

In the event of an emergency, rapid egress may be impaired, possibly resulting in serious injuries or death.

Corrective Action

Hehr will notify the customers of orion and will ship repair parts and installation instructions to the bus owners. the recall began march 28, 2005. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact hehr international at 323-663-1261.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Hehr International Inc. dealer and reference recall ID 04E093000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 04E093000

Your rights, the repair process, and what each field on this page means.

What is recall 04E093000?

NHTSA recall 04E093000 was issued by Hehr International Inc. on December 13, 2004. It addresses: Emergency exit windows do not open. The recall affects approximately 292 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Hehr International Inc. dealer and reference NHTSA recall ID 04E093000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.