Orion/sure-lok/wheelchair securement
Defect Summary
Certain orion buses equipped with sure-lok wheelchair tie-down securement assemblies. the sprocket teeth of the retractor assembly may be out of alignment causing the load pawl not to fully seat in the sprocket teeth.
Safety Consequence
In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries.
Corrective Action
Sure-lok will conduct the owner notification and remedy for this campaign. dealers will inspect and replace the wheelchair securement retractors as necessary. owners should contact sure-lok at 1-866-787-3565 or orion at 905-403-1111.
Similar Recalls
Other recalls from Orion Bus Industries Ltd. or involving N/A.
FAQ: Recall 04V509000
Your rights, the repair process, and what each field on this page means.
What is recall 04V509000?
NHTSA recall 04V509000 was issued by Orion Bus Industries Ltd. on October 19, 2004. It addresses: Orion/sure-lok/wheelchair securement. The recall affects approximately 6 vehicles, with the defect involving the N/A component.
How do I get this recall repaired?
Contact any authorized Orion Bus Industries Ltd. dealer and reference NHTSA recall ID 04V509000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.