Safety Recall NHTSA · 09V311000 Reported July 28, 2009

Microwave/falling glass door

Q: What is recall 09V311000?

NHTSA recall 09V311000 was issued by Keystone Rv Company on July 28, 2009. It addresses: Microwave/falling glass door. The recall affects approximately 710 vehicles , with the defect involving the N/A component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Keystone Rv Company · N/A · 710 vehicles potentially affected

NHTSA ID

09V311000

Manufacturer Campaign

09-123

Manufacturer

Keystone Rv Company

Component

N/A

Vehicles Affected

710

Recall Type

Vehicle

Report Received

July 28, 2009

Defect Summary

Keystone rv is recalling certain model year 2010 recreational vehicles manufactured from may 12 through june 19, 2009. the glass may not be properly adhered to the door in certain michef brand model em925rzt microwave ovens. only those vehicles with the following michef microwave serial number range 1363901000001 and 1353901000756 are included in the recall.

Safety Consequence

The microwave is installed in an overhead cabinet. the glass could fall out and injure a nearby person.

Corrective Action

Keystone rv will notify owners and replace the microwave free of charge. the safety recall began on august 17, 2009. owners may contact keystone customer service at 1-866-425-4369.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Keystone Rv Company dealer and reference recall ID 09V311000 or campaign 09-123.
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

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FAQ: Recall 09V311000

Your rights, the repair process, and what each field on this page means.

What is recall 09V311000?

NHTSA recall 09V311000 was issued by Keystone Rv Company on July 28, 2009. It addresses: Microwave/falling glass door. The recall affects approximately 710 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Keystone Rv Company dealer and reference NHTSA recall ID 09V311000 or the manufacturer campaign number 09-123. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.