Wheelchair door becomes unlatched
Defect Summary
Mci is recalling model year 2001-2004 g4500 motor coaches equipped with wheelchair lifts. if the upper wheelchair door opens due to a malfunction of the door's latches, there is a telltale light in the instrument panel that illuminates to alert the driver that the upper wheelchair door is not fully latched and closed, however the driver could fail to notice that this light is illuminated.
Safety Consequence
This could result in the wheelchair door sliding open without further warning and expose passengers to the risk of falling from the coach while the vehicle is in motion.
Corrective Action
Dealers will install an audible alarm in the driver's area to provide an additional alert in the event the door is not fully closed and latched, and will reinforce the upper latch to improve its durability. the recall began on september 4, 2009. owners may contact mci customer service line at 1-800-241-2947.
Similar Recalls
Other recalls from Motor Coach Industries, Inc or involving Structure.
FAQ: Recall 09V345000
Your rights, the repair process, and what each field on this page means.
What is recall 09V345000?
NHTSA recall 09V345000 was issued by Motor Coach Industries, Inc on September 2, 2009. It addresses: Wheelchair door becomes unlatched. The recall affects approximately 352 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Motor Coach Industries, Inc dealer and reference NHTSA recall ID 09V345000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.