Safety Recall NHTSA · 10V096000 Reported March 12, 2010

Heating ventilation & ac control knob fracture

General Motors, Llc · Visibility · 9,137 vehicles potentially affected

NHTSA ID
10V096000
Manufacturer Campaign
10012
Manufacturer
Component
Visibility
Vehicles Affected
9,137
Recall Type
Vehicle
Report Received
March 12, 2010

Defect Summary

General motors is recalling certain model year 2009-2010 chevrolet express and gmc savana vehicles for failing to comply with federal motor vehicle safety standard no. 103, "windshield wiping and washing systems." these vehicles were built with heating, ventilation, and air conditioning (hvac) control knobs that may fracture and spin on the control shaft. the driver may no longer be able to control the heating, cooling, and ventilation for the vehicle.

Safety Consequence

If this condition affects the defrost system when it is required, it may decrease the driver's visibility, and could possibly result in a crash.

Corrective Action

Dealers will replace all hvac control knobs free of charge. the safety recall began on march 11, 2010. owners may contact chevrolet at 1-800-630-2438 and gmc at 1-866-996-9463 or at the owner center at www.gmownercenter.com.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized General Motors, Llc dealer and reference recall ID 10V096000 or campaign 10012.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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FAQ: Recall 10V096000

Your rights, the repair process, and what each field on this page means.

What is recall 10V096000?

NHTSA recall 10V096000 was issued by General Motors, Llc on March 12, 2010. It addresses: Heating ventilation & ac control knob fracture. The recall affects approximately 9,137 vehicles, with the defect involving the Visibility component.

How do I get this recall repaired?

Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 10V096000 or the manufacturer campaign number 10012. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.