Safety Recall NHTSA · 10V243000 Reported June 4, 2010

Wheelchair lifts/up button

Mobility Transportation Services · N/A · 60 vehicles potentially affected

NHTSA ID
10V243000
Manufacturer Campaign
NR (Not Reported)
Component
N/A
Vehicles Affected
60
Recall Type
Vehicle
Report Received
June 4, 2010

Defect Summary

Mobility transportation (mts) is recalling certain model year 2007 through 2009 conversion vans built on ford e150, e250, and e350 chassis from september 16, 2008 through april 15, 2009 and fitted with certain ricon s series and k series l-model wheelchair lifts. due to a problem in the software that controls the lift's "up" function, should the "up" button be released before the floor level limit switch is activated, the lift may continue its upward travel and may overrun the floor level cut off point.

Safety Consequence

When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.

Corrective Action

Mts will notify owners and the repairs will be performed by authorized ricon dealers free of charge. a software solution for this safety defect is under investigation. until the software solution is available, ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation at no cost. the safety recall began on october 18, 2010. owners may contact ricon at 1-818-267-3000 or mts at 1-734-453-6452.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mobility Transportation Services dealer and reference recall ID 10V243000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mobility Transportation Services or involving N/A.

FAQ: Recall 10V243000

Your rights, the repair process, and what each field on this page means.

What is recall 10V243000?

NHTSA recall 10V243000 was issued by Mobility Transportation Services on June 4, 2010. It addresses: Wheelchair lifts/up button. The recall affects approximately 60 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Mobility Transportation Services dealer and reference NHTSA recall ID 10V243000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.