Wheelchair lifts/up button
Defect Summary
Turtle top is recalling certain model year 2009 transit and shuttle buses equipped with certain ricon s series and k series l-model wheelchair lifts. the wheelchair lifts contain defective software that controls the lift up function. If the lift switch is released before the floor level limit switch is activated, the lift may continue its upward travel for approximately 1 second before stopping, and may travel past the floor level.
Safety Consequence
When the platform overruns the vehicle floor level and stops at an angle from 15-20 degrees, it is possible for a person in a wheelchair to tip over and for someone standing on the platform to fall, possibly resulting in injuries.
Corrective Action
Turtle top is working with ricon and the repairs will be performed by authorized ricon dealers. please see ricon's defect report 09e-061. ricon will provide owners with a bulletin outlining proper wheelchair lift operation and will ship owners a dvd-based training aid to promote proper lift operation. the safety recall began on october 8, 2010. owners may contact ricon customer service at 1-800-322-2884, or emailing at www.dmata@wabtec.com.
Similar Recalls
Other recalls from Turtle Top or involving N/A.
FAQ: Recall 10V354000
Your rights, the repair process, and what each field on this page means.
What is recall 10V354000?
NHTSA recall 10V354000 was issued by Turtle Top on July 30, 2010. It addresses: Wheelchair lifts/up button. The recall affects approximately 14 vehicles, with the defect involving the N/A component.
How do I get this recall repaired?
Contact any authorized Turtle Top dealer and reference NHTSA recall ID 10V354000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.