Se-gi window debonding
Defect Summary
Mci is recalling certain model year 2001-2004 e4500, model year 2002-2006 e4500c, model year 2001-2005 j4500, and model year 2006 j4500c motor coaches equipped with se-gi passenger windows. the adhesive bond between the window glass and the aluminum window frame on the affected coaches may degrade.
Safety Consequence
If the window glass becomes partially or completely debonded from its frame, the window glass may detach and fall from the coach and cause personal injury or property damage.
Corrective Action
Dealers will inspect, test, and repair, as necessary, the se-gi window assemblies free of charge. the safety recall began on august 23, 2010. owners may contact mci customer service at 1-800-241-2947.
Similar Recalls
Other recalls from Motor Coach Industries, Inc or involving Visibility.
FAQ: Recall 10V373000
Your rights, the repair process, and what each field on this page means.
What is recall 10V373000?
NHTSA recall 10V373000 was issued by Motor Coach Industries, Inc on August 11, 2010. It addresses: Se-gi window debonding. The recall affects approximately 1,087 vehicles, with the defect involving the Visibility component.
How do I get this recall repaired?
Contact any authorized Motor Coach Industries, Inc dealer and reference NHTSA recall ID 10V373000 or the manufacturer campaign number 348. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.