Large Recall NHTSA · 10V385000 Reported August 26, 2010

Rear axle cracking

Ford Motor Company · Suspension · 492,650 vehicles potentially affected

NHTSA ID
10V385000
Manufacturer Campaign
10S13
Manufacturer
Component
Suspension
Vehicles Affected
492,650
Recall Type
Vehicle
Report Received
August 26, 2010

Defect Summary

Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from september 1, 1997 through february 28, 2003 and currently registered or originally sold in connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin. after many years of vehicle service in these areas, corrosion can weaken the rear axle, making it susceptible to torsional stress. corrosion and stress can lead to cracks which if undetected can propagate and result in a complete fracture of the axle.

Safety Consequence

A fractured axle can affect vehicle handling and increase the risk of a crash.

Corrective Action

As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. this service will be performed free of charge. the safety recall began on october 20, 2010. owners may contact ford at 1-866-436-7332.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ford Motor Company dealer and reference recall ID 10V385000 or campaign 10S13.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ford Motor Company or involving Suspension.

FAQ: Recall 10V385000

Your rights, the repair process, and what each field on this page means.

What is recall 10V385000?

NHTSA recall 10V385000 was issued by Ford Motor Company on August 26, 2010. It addresses: Rear axle cracking. The recall affects approximately 492,650 vehicles, with the defect involving the Suspension component.

How do I get this recall repaired?

Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 10V385000 or the manufacturer campaign number 10S13. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.