Emergency exit window
Defect Summary
Sprinter is recalling certain model year 2010-2011 freightliner 2500 sprinter and mercedes-benz sprinter vehicles equipped with an emergency exit window. the adhesive bond between the glass and the hinge on the top of the window may loosen.
Safety Consequence
The emergency exit window may separate from the body and could fall increasing the risk of injuries to the passenger or driver.
Corrective Action
Dealers will replace the emergency exit window if necessary free of charge. the safety recall began on february 11, 2011. owners may contact sprinter at 1-201-573-0600.
Similar Recalls
Other recalls from Mercedes-benz Usa, Llc - Dba Sprinter or involving N/A.
FAQ: Recall 10V642000
Your rights, the repair process, and what each field on this page means.
What is recall 10V642000?
NHTSA recall 10V642000 was issued by Mercedes-benz Usa, Llc - Dba Sprinter on December 21, 2010. It addresses: Emergency exit window. The recall affects approximately 274 vehicles, with the defect involving the N/A component.
How do I get this recall repaired?
Contact any authorized Mercedes-benz Usa, Llc - Dba Sprinter dealer and reference NHTSA recall ID 10V642000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.