Safety Recall NHTSA · 11E003000 Reported January 25, 2011

Evaporator assemblies/possible fire

Carrier Corporation · Equipment · 44,915 vehicles potentially affected

NHTSA ID
11E003000
Manufacturer Campaign
NR (Not Reported)
Manufacturer
Component
Equipment
Vehicles Affected
44,915
Recall Type
Equipment
Report Received
January 25, 2011

Defect Summary

Carrier is recalling certain carrier genv em-1 evaporator units (em-1) manufactured from january 1, 2006 through december 2010, containing a delphi pack-con iii fuse holder in an allied motion motor assembly; em-1 unit part numbers 77-62112-xx and 77-62512-xx, starting with serial number knt90890232 to serial number nne91230058, sold as aftermarket equipment and installed as original equipment on certain school and shuttle buses. due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.

Safety Consequence

If sufficient arcing occurs, the fuse holder may melt, and may be accompanied by flame, smoke and potential fire.

Corrective Action

Carrier will notify bus manufacturers, carrier authorized dealers as well as, to the extent known by carrier, owners of record which purchased the affected units. carrier is working with the bus manufacturers and carrier authorized dealers to identify and notify owners of the buses which may have had the affected em-1 unit sold as original equipment or as an aftermarket installation. carrier will provide a retrofit kit along with repair instructions free of charge. the safety recall began on january 31, 2011. owners may contact their vehicle manufacturer or carrier at 1-800-793-4741.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Carrier Corporation dealer and reference recall ID 11E003000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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FAQ: Recall 11E003000

Your rights, the repair process, and what each field on this page means.

What is recall 11E003000?

NHTSA recall 11E003000 was issued by Carrier Corporation on January 25, 2011. It addresses: Evaporator assemblies/possible fire. The recall affects approximately 44,915 vehicles, with the defect involving the Equipment component.

How do I get this recall repaired?

Contact any authorized Carrier Corporation dealer and reference NHTSA recall ID 11E003000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.