Aftermarket tri-ball mount
Defect Summary
Masterlock is recalling certain aftermarket tri-ball mounts, part number 2948at, shipped between may 19, 2011, and july 13, 2011, and sold for use on motor vehicles. the 2-5/16" hitch ball may not have been designed to comply with the 10,000 lbs. Load requirement and thus the weld can fail.
Safety Consequence
In the event that the weld fails, the vehicle being towed can separate from the towing vehicle, increasing the risk of a crash.
Corrective Action
Masterlock will replace the defective tri-ball mounts free of charge. the safety recall began on october 6, 2011. owners may contact masterlock at 1-800-464-2088.
Similar Recalls
Other recalls from Masterlock Co. or involving N/A.
FAQ: Recall 11E037000
Your rights, the repair process, and what each field on this page means.
What is recall 11E037000?
NHTSA recall 11E037000 was issued by Masterlock Co. on September 21, 2011. It addresses: Aftermarket tri-ball mount. The recall affects approximately 2,160 vehicles, with the defect involving the N/A component.
How do I get this recall repaired?
Contact any authorized Masterlock Co. dealer and reference NHTSA recall ID 11E037000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.