Safety Recall NHTSA · 11V374000 Reported July 20, 2011

Steering gear torque

Mack Trucks, Inc. · Steering · 2,294 vehicles potentially affected

NHTSA ID
11V374000
Manufacturer Campaign
SC0356
Manufacturer
Component
Steering
Vehicles Affected
2,294
Recall Type
Vehicle
Report Received
July 20, 2011

Defect Summary

Mack trucks is recalling certain model year 2009-2012 mru heavy trucks manufactured from november 26, 2008, through april 26, 2011. the bolts used to mount the steering gear were not tightened to specification. the bolts can loosen which over time may cause the steering gear to disconnect from its mounting bracket.

Safety Consequence

A complete loss of steering may occur increasing the risk of a vehicle crash.

Corrective Action

Dealers will replace the bolts, which will be tightened to the correct specification. this service will be performed free of charge. the safety recall began on september 19, 2011. owners may contact mack trucks at 1-800-866-1177.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mack Trucks, Inc. dealer and reference recall ID 11V374000 or campaign SC0356.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mack Trucks, Inc. or involving Steering.

FAQ: Recall 11V374000

Your rights, the repair process, and what each field on this page means.

What is recall 11V374000?

NHTSA recall 11V374000 was issued by Mack Trucks, Inc. on July 20, 2011. It addresses: Steering gear torque. The recall affects approximately 2,294 vehicles, with the defect involving the Steering component.

How do I get this recall repaired?

Contact any authorized Mack Trucks, Inc. dealer and reference NHTSA recall ID 11V374000 or the manufacturer campaign number SC0356. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.