Compartment latch
Defect Summary
Altec is recalling certain model year 2009-2011 service utility body vehicles manufactured from may 2009 through may 2011. the compartment latch may fail in the secondary (safety catch) position.
Safety Consequence
The compartment door on the utility service body could come open during transit if the primary latching position is not engaged. a person or object could then fall from the vehicle during operation, causing injury and/or property damage.
Corrective Action
Altec will direct the customers to inspect the compartment door latches and replace any that do not hold in the secondary latching position. this service will be performed free of charge. the safety recall began on september 7, 2011. owners may contact altec at 1-877-462-5832.
Similar Recalls
Other recalls from Altec Industries, Inc. or involving Latches/locks/linkages.
FAQ: Recall 11V397000
Your rights, the repair process, and what each field on this page means.
What is recall 11V397000?
NHTSA recall 11V397000 was issued by Altec Industries, Inc. on August 3, 2011. It addresses: Compartment latch. The recall affects approximately 4,500 vehicles, with the defect involving the Latches/locks/linkages component.
How do I get this recall repaired?
Contact any authorized Altec Industries, Inc. dealer and reference NHTSA recall ID 11V397000 or the manufacturer campaign number CSN 546. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.