Transit bus egress windows set: handle may break
Defect Summary
Ricon is recalling the egress window handles of certain ricon 3-minute urban transit bus egress window sets manufactured april 1, 2010, through october 31, 2010, sold and installed as original equipment for various transit buses. the composition of the material used to cast the handles is incorrect resulting in embrittlement of the handle and a reduction in material strength. The handle(s) on the emergency egress passenger windows may break before the window latch is released.
Safety Consequence
In the event the egress window fails during an actual emergency situation, passengers may be trapped in the vehicle placing them at risk of injury.
Corrective Action
Ricon notified the affected vehicle manufacturers in october 2012 and are providing replacement handles to the vehicle manufacturers. the vehicle manufacturers will remedy the affected transit buses free of charge. owners may contact their vehicle manufacturer or ricon at 1-818-267-3001 for more information.
Similar Recalls
Other recalls from Ricon Corporation or involving N/A.
FAQ: Recall 12E037000
Your rights, the repair process, and what each field on this page means.
What is recall 12E037000?
NHTSA recall 12E037000 was issued by Ricon Corporation on October 3, 2012. It addresses: Transit bus egress windows set: handle may break. The recall affects approximately 889 vehicles, with the defect involving the N/A component.
How do I get this recall repaired?
Contact any authorized Ricon Corporation dealer and reference NHTSA recall ID 12E037000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.