Safety Recall NHTSA · 12V002000 Reported January 4, 2012

Instrument cluster software/parker

New Flyer Of America, Inc. · Electrical System · 490 vehicles potentially affected

NHTSA ID
12V002000
Manufacturer Campaign
R11-026
Component
Electrical System
Vehicles Affected
490
Recall Type
Vehicle
Report Received
January 4, 2012

Defect Summary

New flyer is recalling certain model years 2009-2012 xde40, model years 2010-2011 models xd35 and xde35, model year 2010 xd40, and model year 2011 xn40 transit buses, manufactured from january 2010, through december 2011, and equipped with a parker-hannifin (vansco) instrument panel. The programming of the instrument panel is such that if multiple error messages are received by the instrument panel from the vehicle powertrain, the “check engine” and/or “stop engine” indicator lamps on the dash may not illuminate and the engine may enter a safety or shutdown mode of operation.

Safety Consequence

Engine shutdown would result in loss of vehicle propulsion or vehicle stall, either of which increases the risk of a crash.

Corrective Action

New flyer will reprogram the instrument panel free of charge. the safety recall began on january 9, 2012. new flyer will upload a corrected software version free of charge. owners may contact new flyer at 1-204-934-4876.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized New Flyer Of America, Inc. dealer and reference recall ID 12V002000 or campaign R11-026.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from New Flyer Of America, Inc. or involving Electrical System.

FAQ: Recall 12V002000

Your rights, the repair process, and what each field on this page means.

What is recall 12V002000?

NHTSA recall 12V002000 was issued by New Flyer Of America, Inc. on January 4, 2012. It addresses: Instrument cluster software/parker. The recall affects approximately 490 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized New Flyer Of America, Inc. dealer and reference NHTSA recall ID 12V002000 or the manufacturer campaign number R11-026. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.