Large Recall NHTSA · 12V006000 Reported January 9, 2012

Torque converter malfunctions

Ford Motor Company · Power Train · 206,452 vehicles potentially affected

NHTSA ID
12V006000
Manufacturer Campaign
11S25
Manufacturer
Component
Power Train
Vehicles Affected
206,452
Recall Type
Vehicle
Report Received
January 9, 2012

Defect Summary

Ford is recalling certain model year 2004 and 2005 ford freestar and mercury monterey vehicles. the torque converter output shaft may fail.

Safety Consequence

This condition results in a sudden loss of motive power with no warning, increasing the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the torque converter free of charge. the safety recall began on august 9, 2012. owners may contact the ford motor company customer relationship center at 1-866-436-7332.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ford Motor Company dealer and reference recall ID 12V006000 or campaign 11S25.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ford Motor Company or involving Power Train.

FAQ: Recall 12V006000

Your rights, the repair process, and what each field on this page means.

What is recall 12V006000?

NHTSA recall 12V006000 was issued by Ford Motor Company on January 9, 2012. It addresses: Torque converter malfunctions. The recall affects approximately 206,452 vehicles, with the defect involving the Power Train component.

How do I get this recall repaired?

Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 12V006000 or the manufacturer campaign number 11S25. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.