2nd row head restraint support brackets/fmvss 202
Defect Summary
Ford is recalling certain model year 2012 expedition and lincoln navigator vehicles, manufactured from november 19, 2011, through december 2, 2011, for failing to comply with the requirements of federal motor vehicle safety standard no. 202, "head restraints." these vehicles may have inadequate welds on the head restraint support brackets for the second row, right-hand seat.
Safety Consequence
In the event of a crash, the seat head restraint may not provide the required strength, increasing the risk of injury.
Corrective Action
Ford will notify owners, and dealers will replace the head restraints as necessary, free of charge. the safety recall began on february 21, 2012. owners may contact ford motor company customer relationship center at 1-866-436-7332.
Similar Recalls
Other recalls from Ford Motor Company or involving Seats.
FAQ: Recall 12V034000
Your rights, the repair process, and what each field on this page means.
What is recall 12V034000?
NHTSA recall 12V034000 was issued by Ford Motor Company on February 2, 2012. It addresses: 2nd row head restraint support brackets/fmvss 202. The recall affects approximately 569 vehicles, with the defect involving the Seats component.
How do I get this recall repaired?
Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 12V034000 or the manufacturer campaign number 12C22. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.