Roof escape hatches/fmvss 217
Defect Summary
Startrans bus corporation (startrans) is recalling one model year 2011 senator commercial bus equipped with a specialty manufacturing inc. (smi) prolo roof hatch. increased friction between the rear plate assembly, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."
Safety Consequence
In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.
Corrective Action
Startrans will notify the owner and a service kit will be provided by smi along with repair instructions to the dealer or owner free of charge. the safety began in june 2012. owners may contact startrans at 1-574-6420811 or smi at 1-800-951-7867.
Similar Recalls
Other recalls from Startrans Bus Corporation or involving Structure.
FAQ: Recall 12V269000
Your rights, the repair process, and what each field on this page means.
What is recall 12V269000?
NHTSA recall 12V269000 was issued by Startrans Bus Corporation on June 13, 2012. It addresses: Roof escape hatches/fmvss 217. The recall affects approximately 1 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Startrans Bus Corporation dealer and reference NHTSA recall ID 12V269000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.