Safety Recall NHTSA · 12V299000 Reported June 28, 2012

Sunroof glass panel

Volkswagen Group Of America, Inc. · Visibility · 13,172 vehicles potentially affected

NHTSA ID
12V299000
Manufacturer Campaign
60B2/L3
Component
Visibility
Vehicles Affected
13,172
Recall Type
Vehicle
Report Received
June 28, 2012

Defect Summary

Volkswagen is recalling certain model year 2012 audi q5 vehicles, manufactured from june 21, 2011, through december 9, 2011. some vehicles may be equipped with a front sunroof glass panel that is susceptible to breakage in extremely cold weather/temperature conditions.

Safety Consequence

Should the sunroof’s glass break while the vehicle is in use, the falling glass could cut and injure the driver or passengers. it could also distract the driver, increasing the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will replace the front sunroof glass panel, free of charge. the safety recall began on august 7, 2012. owners may contact audi at 1-800-253-2834.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Volkswagen Group Of America, Inc. dealer and reference recall ID 12V299000 or campaign 60B2/L3.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Volkswagen Group Of America, Inc. or involving Visibility.

FAQ: Recall 12V299000

Your rights, the repair process, and what each field on this page means.

What is recall 12V299000?

NHTSA recall 12V299000 was issued by Volkswagen Group Of America, Inc. on June 28, 2012. It addresses: Sunroof glass panel. The recall affects approximately 13,172 vehicles, with the defect involving the Visibility component.

How do I get this recall repaired?

Contact any authorized Volkswagen Group Of America, Inc. dealer and reference NHTSA recall ID 12V299000 or the manufacturer campaign number 60B2/L3. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.