Safety Recall NHTSA · 12V350000 Reported July 24, 2012

Atwood furnaces/gas control valve

Q: What is recall 12V350000?

NHTSA recall 12V350000 was issued by Thor Industries on July 24, 2012. It addresses: Atwood furnaces/gas control valve. The recall affects approximately 223 vehicles , with the defect involving the N/A component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Thor Industries · N/A · 223 vehicles potentially affected

NHTSA ID

12V350000

Manufacturer Campaign

NR (Not Reported)

Manufacturer

Thor Industries

Component

N/A

Vehicles Affected

223

Recall Type

Vehicle

Report Received

July 24, 2012

Defect Summary

Crossroads is recalling certain model year 2010 and 2011 hampton travel trailers manufactured from june 11, 2009, through november 2, 2010, equipped with atwood mobile products (atwood) furnaces. the furnaces were produced with a defective gas control valve which can stick in the open position.

Safety Consequence

If the gas valve sticks in the open position, gas could leak out and, in the presence of an ignition source, result in a fire.

Corrective Action

Crossroads will notify owners, and dealers will repair the furnaces, free of charge. the safety recall began on august 17, 2012. owners may contact crossroads warranty service department at 1-855-226-7496.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Thor Industries dealer and reference recall ID 12V350000 or campaign NR (Not Reported).
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

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FAQ: Recall 12V350000

Your rights, the repair process, and what each field on this page means.

What is recall 12V350000?

NHTSA recall 12V350000 was issued by Thor Industries on July 24, 2012. It addresses: Atwood furnaces/gas control valve. The recall affects approximately 223 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Thor Industries dealer and reference NHTSA recall ID 12V350000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.