Safety Recall NHTSA · 12V395000 Reported August 10, 2012

Pop rivets

Erwin Hymer Group North America, Inc. · N/A · 145 vehicles potentially affected

NHTSA ID
12V395000
Manufacturer Campaign
NR (Not Reported)
Component
N/A
Vehicles Affected
145
Recall Type
Vehicle
Report Received
August 10, 2012

Defect Summary

Roadtrek is recalling certain model year 2011 and 2012 roadtrek 21pc popular and 21vc versatile model class "b" motorhomes built from october 1, 2010, through november 12, 2011. on some motorhomes, the rivets may fail that secure the awning brackets to the motorhome side wall, allowing the bracket and thule awning to come off the motor home while operating the awning.

Safety Consequence

If the awning separates from the motor home, the user or people nearby may be injured.

Corrective Action

Roadtrek will notify owners, and dealers will install an additional stainless steel rivet on each of the awning brackets, free of charge. the safety recall began on august 21, 2012. owners may contact roadtrek service department at 1-888-roadtrek (762-3873) or 1-519-745-1169.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Erwin Hymer Group North America, Inc. dealer and reference recall ID 12V395000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Erwin Hymer Group North America, Inc. or involving N/A.

FAQ: Recall 12V395000

Your rights, the repair process, and what each field on this page means.

What is recall 12V395000?

NHTSA recall 12V395000 was issued by Erwin Hymer Group North America, Inc. on August 10, 2012. It addresses: Pop rivets. The recall affects approximately 145 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Erwin Hymer Group North America, Inc. dealer and reference NHTSA recall ID 12V395000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.