Large Recall NHTSA · 12V491000 Reported October 10, 2012

Power window master switch may melt

Toyota Motor Engineering & Manufacturing · Visibility · 2,519,424 vehicles potentially affected

NHTSA ID
12V491000
Manufacturer Campaign
NR (Not Reported)
Component
Visibility
Vehicles Affected
2,519,424
Recall Type
Vehicle
Report Received
October 10, 2012
Completion Rate
66.99

Defect Summary

Toyota is recalling certain model year 2007-2009 camry, camry hybrid, rav4, corolla, corolla matrix, tundra, sequoia, highlander, highlander hybrid, yaris, scion xb, scion xd and pontiac vibe vehicles. the power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.

Safety Consequence

If the switch overheats, it may melt, possibly resulting in a fire.

Corrective Action

Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their toyota dealer or the toyota customer experience center at 1-800-331-4331. general motors will contact the pontiac vibe owners affected by this recall and gm dealers will inspect and repair switches as necessary. Those owners may contact pontiac customer care at 1-800-762-2737.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Toyota Motor Engineering & Manufacturing dealer and reference recall ID 12V491000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 12V491000

Your rights, the repair process, and what each field on this page means.

What is recall 12V491000?

NHTSA recall 12V491000 was issued by Toyota Motor Engineering & Manufacturing on October 10, 2012. It addresses: Power window master switch may melt. The recall affects approximately 2,519,424 vehicles, with the defect involving the Visibility component.

How do I get this recall repaired?

Contact any authorized Toyota Motor Engineering & Manufacturing dealer and reference NHTSA recall ID 12V491000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.