Safety Recall NHTSA · 12V492000 Reported October 9, 2012

Side air bag may deflate too quickly

Mercedes-benz Usa, Llc · Air Bags · 499 vehicles potentially affected

NHTSA ID
12V492000
Manufacturer Campaign
NR (Not Reported)
Component
Air Bags
Vehicles Affected
499
Recall Type
Vehicle
Report Received
October 9, 2012

Defect Summary

Mercedes-benz is recalling certain model year 2012 e350 and e550 coupe vehicles, manufactured april 2, 2012, through june 29, 2012. improper stitching of the right side window curtain air bag may cause it to not deploy as intended in the affected vehicles.

Safety Consequence

In the event of an accident necessitating the deployment of the right window curtain air bag, the improper stitching may cause it to deflate more quickly than intended, reducing the protection it may provide, resulting in an increased risk of injury to vehicle occupants.

Corrective Action

Mercedes-benz will notify owners, and dealers will replace the right side window curtain air bag. The recall began on december 21, 2012. Owners may contact mercedes-benz at 1-800-367-6372.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Mercedes-benz Usa, Llc dealer and reference recall ID 12V492000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Mercedes-benz Usa, Llc or involving Air Bags.

FAQ: Recall 12V492000

Your rights, the repair process, and what each field on this page means.

What is recall 12V492000?

NHTSA recall 12V492000 was issued by Mercedes-benz Usa, Llc on October 9, 2012. It addresses: Side air bag may deflate too quickly. The recall affects approximately 499 vehicles, with the defect involving the Air Bags component.

How do I get this recall repaired?

Contact any authorized Mercedes-benz Usa, Llc dealer and reference NHTSA recall ID 12V492000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.