Exit window handle may fail
Defect Summary
Gillig is recalling certain model year 2010 lowfloor transit buses, manufactured april 16, 2010, through november 16, 2010, and equipped with ricon 3-minute urban transit bus window sets. The composition of the material used to cast the handle that opens the egress window is incorrect, resulting in a reduction in material strength. The handle(s) on the emergency egress passenger windows may break before the window latch is released.
Safety Consequence
In the event the egress window handle fails during an actual emergency situation, passengers may be trapped in the vehicle placing them at risk of injury.
Corrective Action
Gillig will notify owners, and dealers will replace the window handles free of charge. the recall began during october 2012. owners may contact gillig at 1-800-735-1500 for more information.
Similar Recalls
Other recalls from Gillig, Llc or involving Visibility.
FAQ: Recall 12V506000
Your rights, the repair process, and what each field on this page means.
What is recall 12V506000?
NHTSA recall 12V506000 was issued by Gillig, Llc on October 18, 2012. It addresses: Exit window handle may fail. The recall affects approximately 657 vehicles, with the defect involving the Visibility component.
How do I get this recall repaired?
Contact any authorized Gillig, Llc dealer and reference NHTSA recall ID 12V506000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.