Window handles may break
Defect Summary
Nova bus is recalling certain model year 2010 lfs transit buses manufactured june 10, 2010, through november 11, 2010; and equipped with flush mounted windows and ricon 3-minute urban transit bus egress window sets. the composition of the material used to cast the handles is incorrect resulting in embrittlement of the handle and a reduction in material strength. The handle(s) on the emergency egress passenger windows may break before the window latch is released.
Safety Consequence
In the event the egress window fails during an emergency situation, passengers may be trapped in the bus placing them at risk of injury.
Corrective Action
Nova bus will notify owners, and dealers will replace the egress handles free of charge. ricon will supply the replacement handles. The recall began on december 10, 2012. owners may contact nova bus at 1-877-999-8808.
Similar Recalls
Other recalls from Nova Bus (us) Inc. or involving Visibility.
FAQ: Recall 12V549000
Your rights, the repair process, and what each field on this page means.
What is recall 12V549000?
NHTSA recall 12V549000 was issued by Nova Bus (us) Inc. on November 23, 2012. It addresses: Window handles may break. The recall affects approximately 26 vehicles, with the defect involving the Visibility component.
How do I get this recall repaired?
Contact any authorized Nova Bus (us) Inc. dealer and reference NHTSA recall ID 12V549000 or the manufacturer campaign number CR1924A, CR1926A. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.