Emergency window decal instructions are inaccurate
Defect Summary
Prevost is recalling certain model year 2012-2013 x3-45 vip, 2006-2013 h3-45 vip, and 2006-2011 xlii-45 coach buses equipped with window part numbers: 790612, 790613, and 790614. these vehicles were manufactured between october 31, 2003, through april 10, 2013. on the vehicles involved, the decals explaining how to open the emergency windows does not contain a step required to open the window in case of an emergency. specifically, the latch must be held down while the window is pushed outward to release the window; this is not stated on the decal.
Safety Consequence
In the event of a crash, the incorrect label may result in difficulty opening the emergency windows. this could increase the risk of personal injury.
Corrective Action
Prevost will notify owners, and dealers will replace the emergency window decals, free of charge. an interim notice was mailed to owners on august 1, 2013. owners were notified that the replacement decals are available on august 30, 2013. owners may contact prevost at 1-418-883-2888 x 6558. prevost's campaign recall number is sr13-26.
Similar Recalls
Other recalls from Prevost Car (us) Inc. or involving Equipment.
FAQ: Recall 13V150000
Your rights, the repair process, and what each field on this page means.
What is recall 13V150000?
NHTSA recall 13V150000 was issued by Prevost Car (us) Inc. on April 19, 2013. It addresses: Emergency window decal instructions are inaccurate. The recall affects approximately 655 vehicles, with the defect involving the Equipment component.
How do I get this recall repaired?
Contact any authorized Prevost Car (us) Inc. dealer and reference NHTSA recall ID 13V150000 or the manufacturer campaign number SR13-26. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.