Safety Recall NHTSA · 13V306000 Reported July 10, 2013

Unexpected unfurling of the awning

Matthews Specialty Vehicles · N/A · 5 vehicles potentially affected

NHTSA ID
13V306000
Manufacturer Campaign
NR (Not Reported)
Manufacturer
Matthews Specialty Vehicles
Component
N/A
Vehicles Affected
5
Recall Type
Vehicle
Report Received
July 10, 2013

Defect Summary

Matthews specialty vehicles is recalling one model year 2013 freightliner xcr bus manufactured june 27, 2013; and one model year 2000 thomas built fe bus manufactured april 15, 2013; and model year 2013 international terrastar buses manufactured june 12, 2013; and one model year 2011 thomas built chsu/mickey bus manufactured april 24, 2013. due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.

Safety Consequence

If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Corrective Action

Matthews specialty vehicles will notify the owner and dometic staff will replace the affected motor with one of a different design. the recall began on august 13, 2013. owners may contact dometic at 1-888-447-0003 for more information. owners are being instructed not to drive their vehicle until repairs can be performed.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Matthews Specialty Vehicles dealer and reference recall ID 13V306000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 13V306000

Your rights, the repair process, and what each field on this page means.

What is recall 13V306000?

NHTSA recall 13V306000 was issued by Matthews Specialty Vehicles on July 10, 2013. It addresses: Unexpected unfurling of the awning. The recall affects approximately 5 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Matthews Specialty Vehicles dealer and reference NHTSA recall ID 13V306000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.