Safety Recall NHTSA · 13V309000 Reported July 15, 2013

Air conditioner evaporators may loosen and fall

Glaval Bus · N/A · 3,705 vehicles potentially affected

NHTSA ID
13V309000
Manufacturer Campaign
09E-061
Manufacturer
Glaval Bus
Component
N/A
Vehicles Affected
3,705
Recall Type
Vehicle
Report Received
July 15, 2013
Completion Rate
41.38

Defect Summary

Glaval bus is recalling certain model year 2010-2013 universal, concorde ii, entourage, primetime, titan ii, apollo, and sport buses, certain model year 2011-2013 titan ii lf and legacy buses and certain model year 2010 synergy buses. the affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.

Safety Consequence

The evaporator unit may detach from the ceiling and fall increasing the risk of injury.

Corrective Action

Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. the recall began on july 8, 2013. owners may contact glaval at 1-800-445-2825 or glavalcustomerservice@forestriverinc.com.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Glaval Bus dealer and reference recall ID 13V309000 or campaign 09E-061.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 13V309000

Your rights, the repair process, and what each field on this page means.

What is recall 13V309000?

NHTSA recall 13V309000 was issued by Glaval Bus on July 15, 2013. It addresses: Air conditioner evaporators may loosen and fall. The recall affects approximately 3,705 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Glaval Bus dealer and reference NHTSA recall ID 13V309000 or the manufacturer campaign number 09E-061. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.