Safety Recall NHTSA · 13V475000 Reported October 17, 2013

No audible chime with open driver door/ fmvss 114

Ford Motor Company · Electrical System · 23,000 vehicles potentially affected

NHTSA ID
13V475000
Manufacturer Campaign
13C07
Manufacturer
Component
Electrical System
Vehicles Affected
23,000
Recall Type
Vehicle
Report Received
October 17, 2013
Completion Rate
93.10

Defect Summary

Ford motor company (ford) is recalling certain model year 2012-2013 focus electric vehicles and 2013 c-max vehicles equipped with the intelligent access push button start system. in the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. thus, these vehicles fail to conform to federal motor vehicle safety standard (fmvss) no. 114, "theft protection and rollaway prevention."

Safety Consequence

Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

Corrective Action

Ford will notify owners, and dealers will update the software for the door chime, free of charge. the recall began on october 30, 2013. owners may contact the ford customer relationship center at 1-866-436-7332. ford's recall number is 13c07.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ford Motor Company dealer and reference recall ID 13V475000 or campaign 13C07.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ford Motor Company or involving Electrical System.

FAQ: Recall 13V475000

Your rights, the repair process, and what each field on this page means.

What is recall 13V475000?

NHTSA recall 13V475000 was issued by Ford Motor Company on October 17, 2013. It addresses: No audible chime with open driver door/ fmvss 114. The recall affects approximately 23,000 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 13V475000 or the manufacturer campaign number 13C07. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.