Safety Recall NHTSA · 13V493000 Reported October 17, 2013

Steering shaft may loosen

Q: What is recall 13V493000?

NHTSA recall 13V493000 was issued by Mack Trucks, Inc. on October 17, 2013. It addresses: Steering shaft may loosen. The recall affects approximately 535 vehicles , with the defect involving the N/A component.

Q: Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls . NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

Q: How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Mack Trucks, Inc. · N/A · 535 vehicles potentially affected

NHTSA ID

13V493000

Manufacturer Campaign

SC0372

Manufacturer

Mack Trucks, Inc.

Component

N/A

Vehicles Affected

535

Recall Type

Vehicle

Report Received

October 17, 2013

Completion Rate

91.78

Defect Summary

Mack trucks is recalling certain model year 2014 cxu and gu model vehicles manufactured may 10, 2013, through june 12, 2013. The upper and lower steering shaft pinch bolts may have not been torqued to specification. this may cause the steering shaft to come loose.

Safety Consequence

A loose steering shaft would result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Mack trucks will notify owners, and dealers will inspect the steering shaft pinch bolts and retorque them as necessary, free of charge. the recall began on december 11, 2013. mack's recall number is sc0372. owners may contact mack trucks at 1-336-393-2000.

What you should do

Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
Contact an authorized Mack Trucks, Inc. dealer and reference recall ID 13V493000 or campaign SC0372.
Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.

View Official NHTSA Notice →

Similar Recalls

Other recalls from Mack Trucks, Inc. or involving N/A.

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Service Brakes, Air · 2,354 affected · Apr 23, 2026

FAQ: Recall 13V493000

Your rights, the repair process, and what each field on this page means.

What is recall 13V493000?

NHTSA recall 13V493000 was issued by Mack Trucks, Inc. on October 17, 2013. It addresses: Steering shaft may loosen. The recall affects approximately 535 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Mack Trucks, Inc. dealer and reference NHTSA recall ID 13V493000 or the manufacturer campaign number SC0372. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.