Safety Recall NHTSA · 13V565000 Reported November 13, 2013

Aerial fire ladder may retract

Sutphen Corporation · N/A · 156 vehicles potentially affected

NHTSA ID
13V565000
Manufacturer Campaign
NR (Not Reported)
Manufacturer
Sutphen Corporation
Component
N/A
Vehicles Affected
156
Recall Type
Vehicle
Report Received
November 13, 2013

Defect Summary

Sutphen corporation (sutphen) is recalling certain model year 2003-2012 sph 100, model year 2000-2004 sp 110, model year 2003-2011 spi 112 and model year 2003-2011 sai 110 fire apparatus. in the affected vehicles, the bearings used for the extension of the ladder may seize causing the extension cables passing over them to chafe and fail.

Safety Consequence

Failure of the extend/retract system can cause the aerial to unexpectedly retract. This movement could result in injuries to personnel on or around the vehicle.

Corrective Action

Sutphen has notified owners, and inspected all of the affected vehicles, repairing them as necessary, free of charge. The recall was completed on may 17, 2013. owners may contact sutphen at 1-614-889-1005.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Sutphen Corporation dealer and reference recall ID 13V565000 or campaign NR (Not Reported).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 13V565000

Your rights, the repair process, and what each field on this page means.

What is recall 13V565000?

NHTSA recall 13V565000 was issued by Sutphen Corporation on November 13, 2013. It addresses: Aerial fire ladder may retract. The recall affects approximately 156 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Sutphen Corporation dealer and reference NHTSA recall ID 13V565000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.