Software may disable steering in cold temperatures
Defect Summary
Nissan north america, inc.'s (nissan) is recalling certain model year 2014 infiniti q50 vehicles equipped with direct adaptive steering. the affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
Safety Consequence
The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
Corrective Action
Nissan notified owners and arranged to have vehicles towed to the nearest infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact infiniti at 1-800-662-6200.
Similar Recalls
Other recalls from Nissan North America, Inc. or involving Steering.
FAQ: Recall 13V588000
Your rights, the repair process, and what each field on this page means.
What is recall 13V588000?
NHTSA recall 13V588000 was issued by Nissan North America, Inc. on November 20, 2013. It addresses: Software may disable steering in cold temperatures. The recall affects approximately 23 vehicles, with the defect involving the Steering component.
How do I get this recall repaired?
Contact any authorized Nissan North America, Inc. dealer and reference NHTSA recall ID 13V588000 or the manufacturer campaign number R1310. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.