Wheel chair access/fmvss 217
Defect Summary
Volvo bus corporation (volvo) is recalling certain model year 2009-2010 9700 motor coaches modified january 11, 2012, through september 18, 2012 to provide wheel chair access. after being altered, the buses have an insufficient number of emergency exit windows on the passenger side of the bus. as such, these buses fail to conform with the requirements of federal motor vehicle safety standard (fmvss) no. 217, "bus emergency exits and window retention and release."
Safety Consequence
In the event of an emergency, an insufficient number of emergency exits may delay an occupants egress of the bus, increasing the risk of personal injury.
Corrective Action
Volvo will notify owners and dealers will install an additional emergency exit window, free of charge. The recall began on january 16, 2014. owners may contact volvo at 1-800-528-6586. volvo's recall number is sr13-92.
Similar Recalls
Other recalls from Volvo Bus Corporation or involving Structure.
FAQ: Recall 13V591000
Your rights, the repair process, and what each field on this page means.
What is recall 13V591000?
NHTSA recall 13V591000 was issued by Volvo Bus Corporation on November 22, 2013. It addresses: Wheel chair access/fmvss 217. The recall affects approximately 10 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Volvo Bus Corporation dealer and reference NHTSA recall ID 13V591000 or the manufacturer campaign number SR13-92. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.