Loss of electric power steering assist
Defect Summary
Ford motor company (ford) is recalling certain model year 2008-2011 ford escape and mercury mariner vehicles manufactured august 18, 2006, through september 11, 2010. the affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. as a result, the system could remove the electric power steering (eps) assist.
Safety Consequence
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will update the software for the power steering control module (pscm) and the instrument cluster module, free of charge. if a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the pscm when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. the recall began on july 18, 2014. Owners may contact ford customer service at 1-800-392-3673. ford's number for this recall is 14s05.
Similar Recalls
Other recalls from Ford Motor Company or involving Steering.
FAQ: Recall 14V284000
Your rights, the repair process, and what each field on this page means.
What is recall 14V284000?
NHTSA recall 14V284000 was issued by Ford Motor Company on May 29, 2014. It addresses: Loss of electric power steering assist. The recall affects approximately 740,878 vehicles, with the defect involving the Steering component.
How do I get this recall repaired?
Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 14V284000 or the manufacturer campaign number 14S05. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.