Large Recall NHTSA · 14V373000 Reported June 26, 2014

Ignition switch may turn off

Chrysler (fca Us, Llc) · N/A · 722,705 vehicles potentially affected

NHTSA ID
14V373000
Manufacturer Campaign
R03 (formerly L25)
Component
N/A
Vehicles Affected
722,705
Recall Type
Vehicle
Report Received
June 26, 2014
Completion Rate
58.46

Defect Summary

This defect can affect the safe operation of the airbag system. until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. the key fob (if applicable), should also be removed from the key ring. chrysler group llc (chrysler) is recalling certain model year 2009-2010 dodge journey vehicles manufactured june 29, 2007, to june 17, 2010, and 2008-2010 dodge grand caravan and chrysler town and country vehicles manufactured january 26, 2007, to june 17, 2010. road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety Consequence

If the ignition key inadvertently moves into the off or accessory position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Corrective Action

Chrysler will notify owners, and dealers will replace the ignition switch and key fobs, free of charge. the recall began on may 26, 2015. owners may contact chrysler customer service at 1-800-853-1403. chrysler's number for this recall is r03. note: this is an expansion of recall 11v-139.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Chrysler (fca Us, Llc) dealer and reference recall ID 14V373000 or campaign R03 (formerly L25).
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Chrysler (fca Us, Llc) or involving N/A.

FAQ: Recall 14V373000

Your rights, the repair process, and what each field on this page means.

What is recall 14V373000?

NHTSA recall 14V373000 was issued by Chrysler (fca Us, Llc) on June 26, 2014. It addresses: Ignition switch may turn off. The recall affects approximately 722,705 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Chrysler (fca Us, Llc) dealer and reference NHTSA recall ID 14V373000 or the manufacturer campaign number R03 (formerly L25). Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.