Safety Recall NHTSA · 14V417000 Reported July 2, 2014

Engine block heater power cord damage

General Motors, Llc · Equipment · 2,990 vehicles potentially affected

NHTSA ID
14V417000
Manufacturer Campaign
14257
Manufacturer
Component
Equipment
Vehicles Affected
2,990
Recall Type
Vehicle
Report Received
July 2, 2014
Completion Rate
78.83

Defect Summary

General motors llc (gm) is recalling certain model year 2013-2014 buick encore all-wheel-drive vehicles manufactured august 23, 2012, to september 9, 2013; verano vehicles manufactured august 8, 2012, to june 20, 2013; chevrolet cruze vehicles manufactured august 7, 2012, to august 16, 2013, and 2012-2014 chevrolet sonic vehicles manufactured may 10, 2011, to august 16, 2012 equipped with a calix oil pan/block heater. in cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Safety Consequence

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Corrective Action

Gm will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree celsius. the recall began in august 2014. owners may contact buick customer service at 1-800-521-7300 or chevrolet customer service at 1-800-222-1020. gm's number for this recall is 14257.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized General Motors, Llc dealer and reference recall ID 14V417000 or campaign 14257.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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FAQ: Recall 14V417000

Your rights, the repair process, and what each field on this page means.

What is recall 14V417000?

NHTSA recall 14V417000 was issued by General Motors, Llc on July 2, 2014. It addresses: Engine block heater power cord damage. The recall affects approximately 2,990 vehicles, with the defect involving the Equipment component.

How do I get this recall repaired?

Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 14V417000 or the manufacturer campaign number 14257. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.