Large Recall NHTSA · 14V597000 Reported September 26, 2014

Air bags may not deploy as intended

Ford Motor Company · N/A · 746,842 vehicles potentially affected

NHTSA ID
14V597000
Manufacturer Campaign
14S21
Manufacturer
Component
N/A
Vehicles Affected
746,842
Recall Type
Vehicle
Report Received
September 26, 2014
Completion Rate
54.27

Defect Summary

Ford motor company (ford) is recalling certain model year 2013-2014 ford c-max vehicles manufactured january 19, 2012, to november 21, 2013; ford fusion vehicles manufactured february 3, 2012, to august 24, 2013; ford escape vehicles manufactured october 5, 2011, to november 1, 2013; and lincoln mkz vehicles manufactured april 25, 2012, to september 30, 2013. the coating on portions of the restraint control module (rcm) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

Safety Consequence

The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the rcm, free of charge. parts are not currently available. The recall began on may 26,2015. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 14s21.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Ford Motor Company dealer and reference recall ID 14V597000 or campaign 14S21.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

Similar Recalls

Other recalls from Ford Motor Company or involving N/A.

FAQ: Recall 14V597000

Your rights, the repair process, and what each field on this page means.

What is recall 14V597000?

NHTSA recall 14V597000 was issued by Ford Motor Company on September 26, 2014. It addresses: Air bags may not deploy as intended. The recall affects approximately 746,842 vehicles, with the defect involving the N/A component.

How do I get this recall repaired?

Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 14V597000 or the manufacturer campaign number 14S21. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.