Improper repair of upper intermediate shaft
Defect Summary
Ford motor company (ford) is recalling certain model year 2005-2011 ford crown victoria, 2005-2011 mercury grand marquis vehicles manufactured march 23, 2004, to august 30, 2011, and 2005-2011 lincoln town car vehicles manufactured march 8, 2004, to august 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13v-385. the prior repairs may not have been correctly performed.
Safety Consequence
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Corrective Action
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13v-385. dealers will inspect and replace the upper immediate shaft if necessary free of charge. the recall began november 17, 2014. owners may contact ford customer service at 1-866-436-7332. ford's number for this recall is 14s25.
Similar Recalls
Other recalls from Ford Motor Company or involving Steering.
FAQ: Recall 14V704000
Your rights, the repair process, and what each field on this page means.
What is recall 14V704000?
NHTSA recall 14V704000 was issued by Ford Motor Company on November 5, 2014. It addresses: Improper repair of upper intermediate shaft. The recall affects approximately 36,888 vehicles, with the defect involving the Steering component.
How do I get this recall repaired?
Contact any authorized Ford Motor Company dealer and reference NHTSA recall ID 14V704000 or the manufacturer campaign number 14S25. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.