Ball socket may detach from tie rod
Defect Summary
Mack trucks, inc. (mack) is recalling certain model year 2015 chu and cxu trucks manufactured from march 31, 2014, through june 26, 2014. in the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. this may allow the ball sockets to come loose.
Safety Consequence
If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.
Corrective Action
Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. the recall began on january 20, 2015. owners may contact mack customer service at 1-800-528-6586. mack's number for this recall is sc0385.
Similar Recalls
Other recalls from Mack Trucks, Inc. or involving Steering.
FAQ: Recall 14V737000
Your rights, the repair process, and what each field on this page means.
What is recall 14V737000?
NHTSA recall 14V737000 was issued by Mack Trucks, Inc. on November 18, 2014. It addresses: Ball socket may detach from tie rod. The recall affects approximately 1,048 vehicles, with the defect involving the Steering component.
How do I get this recall repaired?
Contact any authorized Mack Trucks, Inc. dealer and reference NHTSA recall ID 14V737000 or the manufacturer campaign number SC0385. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.