Ignition lock actuator may bind
Defect Summary
General motors llc (gm) is recalling certain model year 2011-2012 cadillac escalade, escalade esv, escalade ext, chevrolet avalanche, silverado hd, silverado ld, suburban, tahoe, gmc sierra ld, sierra hd, yukon, and yukon xl vehicles. in the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "start" position.
Safety Consequence
If stuck in the "start" position, the ignition may suddenly snap back into the "accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. if the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Corrective Action
Gm will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. the recall began on february 12, 2015. owners may contact gm customer service at 1-800-458-8006 (cadillac), 1-800-222-1020 (chevrolet), or 1-800-462-8782 (gmc). gm's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Similar Recalls
Other recalls from General Motors, Llc or involving Electrical System.
FAQ: Recall 14V827000
Your rights, the repair process, and what each field on this page means.
What is recall 14V827000?
NHTSA recall 14V827000 was issued by General Motors, Llc on December 30, 2014. It addresses: Ignition lock actuator may bind. The recall affects approximately 84,192 vehicles, with the defect involving the Electrical System component.
How do I get this recall repaired?
Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 14V827000 or the manufacturer campaign number 14696 and 14912. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.