Quad step rivet may shear
Defect Summary
Hickory springs manufacturing company (hsm) is recalling certain rv quad entry steps, models 24" rv step 8x8 prcd rad, 24" rv step 8x8 rad, 24" rv step 8x8 st prc rad rgr, 24" 8x8 quad prcd rad boxed, and 24" rv step 8x8 st prc rad w/brkt, all manufactured october 18, 2012, to february 14, 2014. The rivets joining the 2nd, 3rd, and 4th steps may shear and fail when weight is placed upon the steps.
Safety Consequence
If the rivet shears under occupant load, the occupant may fall, increasing the risk of personal injury.
Corrective Action
Hsm will notify the manufacturers that purchased the steps for use in recreational vehicles, and those manufacturers will notify the vehicle owners. to remedy the steps, the rivets will be removed and the step sections will be bolted toegther, free of charge. The recall began on march 27, 2015. Owners may contact hsm customer service at 1-800-438-5341.
Similar Recalls
Other recalls from Hickory Springs Manufacturing Company or involving Equipment.
FAQ: Recall 15E013000
Your rights, the repair process, and what each field on this page means.
What is recall 15E013000?
NHTSA recall 15E013000 was issued by Hickory Springs Manufacturing Company on February 25, 2015. It addresses: Quad step rivet may shear. The recall affects approximately 17,469 vehicles, with the defect involving the Equipment component.
How do I get this recall repaired?
Contact any authorized Hickory Springs Manufacturing Company dealer and reference NHTSA recall ID 15E013000 or the manufacturer campaign number NR (Not Reported). Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.