Safety Recall NHTSA · 15V102000 Reported February 23, 2015

Quad entry step failure

Keystone Rv Company · Equipment · 5,390 vehicles potentially affected

NHTSA ID
15V102000
Manufacturer Campaign
15-224
Manufacturer
Component
Equipment
Vehicles Affected
5,390
Recall Type
Vehicle
Report Received
February 23, 2015
Completion Rate
59.87

Defect Summary

Keystone rv company (keystone) is recalling certain model year 2013-2015 montana vehicles manufactured november 1, 2012, to may 22, 2014, 2014-2015 raptor vehicles manufactured february 3, 2014, to january 15, 2015, and 2015 dutchmen voltage vehicles manufactured may 6, 2014, to february 3, 2015. in the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

Safety Consequence

If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.

Corrective Action

Keystone will notify owners, and dealers will inspect and replace two rivets joining the second and third step, and replace four rivets on the top step with fasteners, free of charge. The recall began on april 7, 2015. Owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 15-224.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Keystone Rv Company dealer and reference recall ID 15V102000 or campaign 15-224.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
Related

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Other recalls from Keystone Rv Company or involving Equipment.

FAQ: Recall 15V102000

Your rights, the repair process, and what each field on this page means.

What is recall 15V102000?

NHTSA recall 15V102000 was issued by Keystone Rv Company on February 23, 2015. It addresses: Quad entry step failure. The recall affects approximately 5,390 vehicles, with the defect involving the Equipment component.

How do I get this recall repaired?

Contact any authorized Keystone Rv Company dealer and reference NHTSA recall ID 15V102000 or the manufacturer campaign number 15-224. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.