Safety Recall NHTSA · 15V194000 Reported April 1, 2015

Ignition switch may turn off

Volkswagen Group Of America, Inc. · Electrical System · 20,676 vehicles potentially affected

NHTSA ID
15V194000
Manufacturer Campaign
28H1
Component
Electrical System
Vehicles Affected
20,676
Recall Type
Vehicle
Report Received
April 1, 2015
Completion Rate
59.97

Defect Summary

Volkswagen group of america, inc. (volkswagen) is recalling certain model year 2009 routan vehicles manufactured june 25, 2008, to july 8, 2009, and 2010 routan vehicles manufactured october 1, 2009, to august 11, 2010. this defect can affect the safe operation of the airbag system. until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. the key fob (if applicable), should also be removed from the key ring. road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety Consequence

If the ignition key inadvertently moves into the off or accessory position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will replace the ignition switch and key fobs, free of charge. the recall began on june 23, 2015. owners may contact volkswagen customer service at 1-800-822-8987. volkswagen's number for this recall is 28h1. note: this recall supersedes recalls 11v151 and 14v396. vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. vehicles that have already received a new ignition switch are not covered by this campaign.

What you should do

  1. Look up your VIN at nhtsa.gov/recalls to confirm this recall applies to your vehicle.
  2. Contact an authorized Volkswagen Group Of America, Inc. dealer and reference recall ID 15V194000 or campaign 28H1.
  3. Schedule the free repair. By federal law, the manufacturer must remedy the defect at no cost.
View Official NHTSA Notice →
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FAQ: Recall 15V194000

Your rights, the repair process, and what each field on this page means.

What is recall 15V194000?

NHTSA recall 15V194000 was issued by Volkswagen Group Of America, Inc. on April 1, 2015. It addresses: Ignition switch may turn off. The recall affects approximately 20,676 vehicles, with the defect involving the Electrical System component.

How do I get this recall repaired?

Contact any authorized Volkswagen Group Of America, Inc. dealer and reference NHTSA recall ID 15V194000 or the manufacturer campaign number 28H1. Under federal law, the repair is completely free regardless of vehicle age or owner history.

Is my vehicle included in this recall?

The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.

How long do I have to get a recall repair done?

There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.

Where does the data on this page come from?

All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.