Quad entry step rivet failure
Defect Summary
Heartland recreational vehicles, llc (heartland) is recalling certain model year 2015 bighorn, cyclone, edge, elkridge, landmark 365, road warrior, and torque fifth wheel and travel trailers. in the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
Safety Consequence
If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
Corrective Action
Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. the recall began on april 13, 2015. owners may contact heartland customer service at 1-877-262-8032. heartland's number for this recall is 99-01-20.
Similar Recalls
Other recalls from Heartland Recreational Vehicles, Llc or involving Equipment.
FAQ: Recall 15V198000
Your rights, the repair process, and what each field on this page means.
What is recall 15V198000?
NHTSA recall 15V198000 was issued by Heartland Recreational Vehicles, Llc on April 3, 2015. It addresses: Quad entry step rivet failure. The recall affects approximately 1,691 vehicles, with the defect involving the Equipment component.
How do I get this recall repaired?
Contact any authorized Heartland Recreational Vehicles, Llc dealer and reference NHTSA recall ID 15V198000 or the manufacturer campaign number 99-01-20. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.