Rear window emergency exit may not be usable
Defect Summary
Keystone rv company (keystone) is recalling certain model year 2013 montana trailers, models 3100rl, 3150rl13, 3400rl, 3402rl, 3582rl, 3625re, 3725rl, 3750fl, and 3900fb, manufactured november 12, 2012, to january 30, 2013, and 2014 mountaineer trailers, models 331rlt, 356tbf and 375flf, manufactured august 21, 2013, to september 18, 2013. in all models except the mountaineer 375flf, the rear windows are labeled with an exit sticker, but the rear window is not intended to be a secondary emergency exit. with the mountaineer 375flf, the rear window is intended as the secondary emergency exit, but it may be blocked by the rear ladder.
Safety Consequence
In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. this delay in their escape may increase the risk of injury.
Corrective Action
Keystone has notified owners, and dealers will remove the emergency exit sticker from the windows that were not intended to be emergency exits. mountaineer 375flf vehicles will have the window replaced, so that egress section of the window is on the opposite side of where the ladder is installed. these repairs will be performed free of charge. the recall began on july 9, 2015. owners may contact keystone customer service at 1-866-425-4369. keystone's number for this recall is 15-232.
Similar Recalls
Other recalls from Keystone Rv Company or involving N/A.
FAQ: Recall 15V409000
Your rights, the repair process, and what each field on this page means.
What is recall 15V409000?
NHTSA recall 15V409000 was issued by Keystone Rv Company on June 29, 2015. It addresses: Rear window emergency exit may not be usable. The recall affects approximately 537 vehicles, with the defect involving the N/A component.
How do I get this recall repaired?
Contact any authorized Keystone Rv Company dealer and reference NHTSA recall ID 15V409000 or the manufacturer campaign number 15-232. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.