Liftgate struts may fail and liftgate may fall
Defect Summary
General motors llc (gm) is recalling certain model year 2008-2012 buick enclave vehicles manufactured january 3, 2007, to february 29, 2012, 2009-2012 chevrolet traverse vehicles manufactured july 6, 2008, to march 9, 2012, 2007-2012 gmc acadia vehicles manufactured september 15, 2006, to february 29, 2012, and 2007-2010 saturn outlook vehicles manufactured august 17, 2006, to march 18, 2010. the affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. these struts may prematurely wear and the open liftgate may suddenly fall.
Safety Consequence
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Corrective Action
Gm will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. the recall began on november 15, 2016. owners may contact buick customer service at 1-800-521-7300, chevrolet customer service at 1-800-222-1020, gmc customer service at 1-800-462-8782, and saturn customer service at 1-800-553-6000. gm's number for this recall is 15240.
Similar Recalls
Other recalls from General Motors, Llc or involving Structure.
FAQ: Recall 15V415000
Your rights, the repair process, and what each field on this page means.
What is recall 15V415000?
NHTSA recall 15V415000 was issued by General Motors, Llc on June 30, 2015. It addresses: Liftgate struts may fail and liftgate may fall. The recall affects approximately 691,144 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized General Motors, Llc dealer and reference NHTSA recall ID 15V415000 or the manufacturer campaign number 15240. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.