Passenger counter location causing pinch hazard
Defect Summary
Nova bus (nova) is recalling certain model year 2010-2015 nova lfs and 2013-2015 lfs artic transit buses. the affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
Safety Consequence
A passenger could be injured if their arm is caught in the door.
Corrective Action
Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. the recall began on november 23, 2015. owners may contact nova customer service at 1-800-350-6682. nova's numbers for this recall are cr3492 and cr3493.
Similar Recalls
Other recalls from Nova Bus (us) Inc. or involving Structure.
FAQ: Recall 15V735000
Your rights, the repair process, and what each field on this page means.
What is recall 15V735000?
NHTSA recall 15V735000 was issued by Nova Bus (us) Inc. on November 5, 2015. It addresses: Passenger counter location causing pinch hazard. The recall affects approximately 304 vehicles, with the defect involving the Structure component.
How do I get this recall repaired?
Contact any authorized Nova Bus (us) Inc. dealer and reference NHTSA recall ID 15V735000 or the manufacturer campaign number CR3492 and CR3493. Under federal law, the repair is completely free regardless of vehicle age or owner history.
Is my vehicle included in this recall?
The only way to confirm is to look up your 17-character VIN at nhtsa.gov/recalls. NHTSA's tool will tell you if VIN-by-VIN this exact recall applies.
How long do I have to get a recall repair done?
There is no expiration on most federal safety recalls. Even if your vehicle is years old and you bought it used, the manufacturer is required to perform the repair at no cost.
Where does the data on this page come from?
All information on this page is sourced directly from the U.S. Department of Transportation public dataset for NHTSA recalls. Last refreshed: 2026-05-22. For the most current official notice, visit nhtsa.gov/recalls.